Privacy Policy
Effective Date: November 1, 2025
1. Introduction
TNT Lawn & Pest Control LLC ("TNT," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our services, website, and communication channels, including SMS/text messaging.
2. Information We Collect
- Personal Information: Name, address, phone number, email address
- Service Information: Property details, service history, treatment preferences
- Payment Information: Billing details (processed securely through third-party providers)
- Communication Data: Messages sent to and from TNT, including SMS interactions
3. How We Use Your Information
- Provide lawn care and pest control services
- Schedule, confirm, and manage appointments
- Send service notifications, billing reminders, and updates
- Respond to customer inquiries
- Improve our services and customer experience
4. SMS/Text Messaging (A2P Compliance)
By providing your phone number, you consent to receive text messages from TNT Lawn & Pest Control, which may include:
- Appointment reminders
- Service updates
- Billing notifications
- Account-related messages
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:
- Service providers (e.g., payment processors, software platforms)
- Legal authorities when required by law
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or mobile networks is 100% secure.
7. Your Rights and Choices
- Request access to your personal data
- Request corrections to inaccurate information
- Opt out of SMS communications at any time
8. Contact Information
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.